Refund Policy

Holytime sells digital self-development and learning resources, including PDF guides, worksheets, checklists, planning templates, reading frameworks, personal growth notes and related downloadable educational files. No physical goods are shipped.

You may contact support within 14 days of purchase to request a refund review. Refunds may be approved for duplicate purchases, technical delivery issues that cannot be resolved, accidental purchase of the wrong product when access was not substantially used, or other reasonable customer support cases.

Refunds may be declined if files have been downloaded, accessed, substantially used, copied, shared, resold, or if there is abuse, fraud, chargeback misuse, or violation of the Terms of Service.

To request a refund, contact support@holytime.space with your checkout email, order or payment ID if available, product name, purchase date and a short explanation of the issue.

Approved refunds are processed back to the original payment method through the payment provider. Bank and payment processor timing can vary, and funds may take several business days to appear.